iTalk Chat Privacy Policy
ITalk Chat Privacy Policy
Thank you for using the iTalk Chat app (hereinafter referred to as "this app" or "us"). We promise to protect your personal privacy and are committed to ensuring the security of your personal information when using this application. This privacy policy provides detailed instructions on how we collect, use, store, and share your personal information, while complying with applicable privacy regulations worldwide. Please read this privacy policy carefully to understand our privacy protection measures.
1. The information we collect
When you use iTalk Chat, we collect and process the following types of personal information:
1.1 Account Information
Registration information: including your mobile phone number, email address, etc., used for account creation and identity verification.
Username and avatar: The username and avatar you have chosen are convenient for other users to recognize your identity.
1.2 Use of Data
Chat content: We will collect the message content you send and receive through this application, including text, voice, images, videos, files, etc. This information is only used to provide and improve services.
Group and channel information: including the groups or channels you have created or joined, group chat messages, etc.
1.3 Equipment Information
Device information: including device model, operating system version, IP address, browser type, device identifier, etc.
Log data: We will automatically collect log data about your use of this application, such as access time, feature usage, error logs, etc.
1.4 Contact Information
Contact permissions: With your authorization, we may access and upload your contact information to help you quickly find friends and expand your social network.
2. How we use your information
We collect your information mainly for the following purposes:
2.1 Providing Services
We provide you with stable chat, group, file sharing, voice/video calling and other functions.
Provide personalized content and recommendations based on your interests and preferences.
2.2 Safety and Protection
Preventing fraud and abuse: Use your information to detect, prevent, and respond to potential fraudulent and other abusive behavior, ensuring the security of the application.
Account security: Send you account security notifications, such as login reminders, password changes, security warnings, etc.
2.3 Legal Compliance
According to applicable laws and regulations, we will process your personal data, such as disclosure in response to government requirements or legal obligations.
Resolve disputes: Handle disputes related to users or services, and protect our legitimate rights and interests.
2.4 Marketing and Notification
Push you notifications, activities, marketing information, etc. related to the service. You can choose to unsubscribe at any time.
3. How do we share your information
We promise not to sell your personal information to any third party, but we may share your information with third parties in the following situations:
3.1 Service Provider
We collaborate with third-party service providers to assist us in providing, maintaining, and optimizing our services. These service providers may access your information, but they can only use this information in the process of providing services to us and are subject to strict privacy protection agreements.
We will regularly disclose a list of third-party service providers, mainly including:
3.1.1 Google Speech to Text SDK
Supplier Name: Google Inc
Purpose of use: Used for voice to text function, supporting the conversion of voice messages into text.
Data processing: to be handled by the supplier themselves.
Supplier Privacy Policy or Official Website Link:
3.1.2 Google Translate API
Supplier Name: Google Inc
Purpose of use: Used for text translation function and providing translation services.
Data processing: to be handled by the supplier themselves.
Supplier Privacy Policy or Official Website Link:
3.1.3 FCM Push SDK
Supplier Name: Google Inc
Purpose of use: Used for message push function to improve message delivery rate.
Data processing: to be handled by the supplier themselves.
3.1.4 AWS Cloud
Supplier Name: Amazon Web Services, Inc
Purpose of use: Used as a related service library for sending file messages.
Data processing: to be handled by the supplier themselves.
3.1.5 Firebase Exception Collection SDK
Supplier Name: Google Inc
Purpose of use: Collect exception logs during user usage to help improve service stability and performance.
Data processing: to be handled by the supplier themselves.
3.2 Legal Requirements and Compliance
We may disclose your information in accordance with legal requirements, government requests, or court orders, or when we deem it necessary to protect our legitimate rights and interests.
3.3 Mergers, acquisitions, and asset transfers
If this application undergoes a merger, acquisition, or asset sale, your personal information may be transferred to relevant parties as part of the transaction.
4. Data protection laws and your rights
This application complies with multiple privacy and data protection regulations worldwide. Depending on your location, you may have the following rights:
4.1 Global Data Protection Compliance
4.1.1 European Economic Area (EEA) and GDPR
If you are located in the European Economic Area (EEA), we will comply with the General Data Protection Regulation (GDPR). According to GDPR, you have the following rights:
Access rights: You have the right to access the personal data we hold about you.
Correction right: You have the right to correct inaccurate or incomplete personal data.
Right to deletion (right to be forgotten): In certain circumstances, you may request the deletion of personal data we hold.
Restricting processing rights: You have the right to request restrictions on our processing of your data.
Data Transfer Right: In certain circumstances, you have the right to request that we transfer your personal data to you or a third party.
Right to object: You have the right to object to our processing of your personal data based on legitimate interests.
If you believe that we have not complied with the provisions of GDPR, you have the right to file a complaint with the competent data protection authority.
4.1.2 California State (CCPA)
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to know: You have the right to know about the personal information we collect, use, share, or sell.
Delete right: You have the right to request us to delete the personal information we have collected about you.
Non discrimination: When exercising your CCPA rights, we will not discriminate against you.
4.2 Cross border Data Transmission
Due to our services targeting global users, your personal data may be transferred, stored, and processed to servers outside of your region. We will ensure that all data transfers comply with applicable privacy regulations and take appropriate technical and organizational measures to protect your data security.
4.3 Legal Requirements of Other Countries and Regions
US: According to the US Personal Information Protection Act, we will comply with the relevant provisions of personal information protection and take corresponding measures to protect your personal data.
Other regions: We will fulfill corresponding obligations in accordance with applicable regional privacy regulations (such as LGPD in Brazil, PIPEDA in Canada, etc.).
5. Data Storage and Security
5.1 Data Storage
Your personal data will be stored on protected servers, which may be located in China, Europe, the United States, or other regions. We will take reasonable technical and management measures to ensure data security and prevent unauthorized access, disclosure, modification, or destruction.
5.2 Data Encryption
We use industry standard encryption techniques such as SSL/TLS encryption to protect the security of your data during transmission.
5.3 Data retention
We will only retain your personal information for the shortest period of time necessary to achieve the purposes described in this privacy policy, unless required by law to do so for a longer period of time.
6. Children's Privacy
This application is not intended for children under the age of 13, and we do not intentionally collect personal information from children under the age of 13. If we discover that minors have provided personal information, we will immediately take measures to delete such information.
7. Update of Privacy Policy
We may update this privacy policy from time to time. Whenever the privacy policy is updated, we will display the updated version within the app or notify you via email. Please regularly review our privacy policy to ensure that you are aware of our privacy protection measures.
8. Contact Us
If you have any questions, concerns or wish to exercise your privacy rights regarding this privacy policy, please contact us through the following methods:
E-mail: italk8@proton.me